Job Description
Customer Support Specialist
SUMMARY:
Aeroseal is looking for a Customer Support Specialist that will assist us in our mission by acting as a
liaison, by providing product/service information, answering questions, and resolving any emerging
problems that our customer accounts might face with accuracy and efficiency. This role should
maintain an upbeat and positive attitude and understand the value of good communication skills so
that they can advocate for the customer when necessary. The role shall be confident in
troubleshooting and investigating customer questions and complaints.
QUALIFICATIONS/REQUIREMENTS:
• High School graduate, some college preferred.
• Detail-oriented
• Self-directed
• Demonstrated problem-solving skills
• Knowledge of Microsoft Office is required (Word and Excel).
• Ability to multi-task.
• • Understanding of SOPs and PWIs
• Demonstr...
SUMMARY:
Aeroseal is looking for a Customer Support Specialist that will assist us in our mission by acting as a
liaison, by providing product/service information, answering questions, and resolving any emerging
problems that our customer accounts might face with accuracy and efficiency. This role should
maintain an upbeat and positive attitude and understand the value of good communication skills so
that they can advocate for the customer when necessary. The role shall be confident in
troubleshooting and investigating customer questions and complaints.
QUALIFICATIONS/REQUIREMENTS:
• High School graduate, some college preferred.
• Detail-oriented
• Self-directed
• Demonstrated problem-solving skills
• Knowledge of Microsoft Office is required (Word and Excel).
• Ability to multi-task.
• • Understanding of SOPs and PWIs
• Demonstr...