Job Description
Position Description
At a Glance
Legrand has an exciting opportunity for a Customer Support Specialist (CSS) to join the Starline Team in Tuas, Singapore. The Customer Support Specialist (CSS) responds to a wide variety of customer’s inquiries which may include requests for pricing, preparing quotations, processing orders, providing order status, expediting orders, requests for literature and more.
What Will You Do?
Develop good customer relations, as well as providing support to Regional Sales Managers and assigned independent sales representatives. Work with internal departments, in a team-based environment, to ensure the customer’s needs are met. Order Entry – orders received via e-mail. Orders are entered using our ERP (Enterprise Resource Planning) system.Quote Preparation – Quotes are primarily developed by the independent sales representatives, however, there are si...