💼 Full-Time Position

Customer Support Specialist with French and German

🏢
Pontica Solutions Ltd
📍 Remote, Remote, Switzerland
📍
Location
Remote, Switzerland
📅
Posted
June 08, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Customer Support Specialist with French and German

Full Time

Hybrid

Posted April 28, 2026

All interviews will be conducted remotely (online or by phone).

Explore the retail world of a prominent retail company based in Switzerland, known for its extensive network of supermarkets and hypermarkets. They offer a wide range of products, including groceries, household items, and electronics, all while emphasizing quality, affordability, and sustainability. With a strong commitment to social responsibility, they support local communities and promote environmentally friendly practices.

What you will do

  • Provide 1st level support for IT systems, assisting with basic hardware, software, and network issues.
  • Troubleshoot Point of Sale (POS) and logistics system challenges with guidance from senior staff.
  • Help manage user accounts and permissions.
  • Support simple technical queries and...