💼 Full-Time Position

Customer Support Technician

🏢
MC Machinery Systems Inc
📍 Elk Grove Village, IL, United States
📍
Location
Elk Grove Village, United States
📅
Posted
June 06, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Elk Grove Village, IL, US

Salary Range: $22.00 To $29.00 Hourly



MC Machinery Systems, Inc.
Job Description

DUTIES & RESPONSIBILITIES:

+ Understand and effectively explain the applications of various abrasives and material finishing techniques

+ Perform machine installations and follow up to verify proper machine setup and alignment.

+ Provide customer support via telephone for application and operational issues.

+ Troubleshoot and resolve machine problems at customer sites to improve and enhance equipmentperformance.

+ Develop technical documentation, including training manuals,workbooks,and sample projects forclassroom use.

+ Provide handson training and support to customers and internal teams to ensurepropermachineoperationadherence to best practices.

+ Diagnose and resolve machineperformanceissues. suffice inconsistenciesandprocessinefficiencies.