Job Description
<p>Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds.<br><p><strong>Essential Functions</strong></p> <ul><li> Complies with the Canada Border Services Agency (CBSA) for on-site package examinations, shipment hold requirements and shipment clearance. </li> <li> Researches issues on CBSA bonded shipments that are on hold at Gateway (can include communication with consignee, shipper and/or broker). </li> <li> Researches CBSA tracers and responds with clearance information. </li> <li> Reviews and verifies shipment information for the United States Customs and Border Protection (USCBP). </li> <li> Manages inbound and outbound calls to resolve...