Job Description
<p>To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo<br><p>Provide impeccable customer service.</p> <p>Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs.</p> <p>Anticipate, identify, and resolve problems which could delay the timely release or movement of freight.</p> <p>Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements.</p> <p>Resolve banking and letter of credit problems.</p> <p>Advise customers on payment terms.</p> <p>Obtain payment on delinquent accounts and/or complete accounting adjustment ...