CX Engineer, IVR & eGov Integrations (Client-Facing)

A leading integration solutions company in the Philippines is seeking a CX Engineer to support clients in connecting systems with digital platforms. This role emphasizes understanding client requirements for IVR and government services integrations. Practical experience in system integrations and familiarity with REST APIs is essential. The ideal candidate should possess strong problem-solving and communication skills, with a Bachelor's degree in a relevant field. This position involves close collaboration with clients and engineering teams.
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