Job Description
iOPEX Technologies Philippines Inc. is seeking a CX Director Operations for their Taguig location. This full-time on-site role involves overseeing daily operations, managing team performance, and ensuring exceptional customer service. Ideal candidates will have over 10 years of experience in customer service leadership and a strong track record in operational strategy.
Key responsibilities include strategic planning, financial oversight, and driving process improvement. Proficiency in data analytics tools and strong leadership skills are required.
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