CX Strategy Lead: Drive Customer Experience Transformation

An international food delivery service is seeking a Senior Manager CX Strategy to lead the transformation of customer experience. You will analyze performance metrics, drive process improvements, and mentor a high-performing team. The ideal candidate has over 7 years of experience in customer experience strategy, strong leadership skills, and a passion for delivering exceptional customer experiences. This full-time role is based in Dubai, UAE, with a focus on collaboration and data-driven decision-making.
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