💼 Full-Time Position

CX Strategy Leader: Insight-Driven Service Transformation

🏢
Karbon Homes
📍 north east, england, United-Kingdom
📍
Location
north east, United-Kingdom
📅
Posted
June 20, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Karbon Homes is seeking a Head of Customer Experience to drive the development of their customer strategy. This high-impact role involves shaping customer insights, improving services, and embedding a strong customer culture throughout the organization.

The ideal candidate will possess strategic and delivery strengths, inspiring others while focusing on meaningful improvements. Responsibilities include influencing organizational leadership and developing a collaborative customer experience approach.

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