💼 Full-Time Position

CX Transformation Lead: AI & Automation

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J-K Network Services
📍 taguig, metro manila, Philippines
📍
Location
taguig, Philippines
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Posted
June 04, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A global BPO company in Taguig is looking for a Senior Business Analyst to drive customer service transformation and digital initiatives. The ideal candidate will have 5–7 years of experience in the Customer Service or CX domain, a Bachelor's degree in a related field, and strong communication skills. This full-time role requires hands-on experience with ServiceNow and Genesys AI solutions, and mandates onsite work at the BGC office, providing a salary range of Php 70,000 - Php 100,000.
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