Job Description
Join our team as a Generalist Service Representative and become the technical expert our customers rely on. You'll deliver hands-on installation, maintenance, and repair services that keep critical systems running safely and efficiently while building lasting customer relationships. What will you do? Install and commission customer systems according to established procedures and quality standards Conduct preventive, reactive, and corrective maintenance to maximize system reliability and performance Diagnose and resolve technical issues onsite while maintaining strict safety and compliance protocols Proactively identify customer needs and recommend solutions that enhance their operations What are the key skills we are looking for? Active Listening — intermediate level; understanding customer concerns and translating them into effective service actions Customer Orientation — intermediate level; building trust through responsive, reliable technical support Problem Solving — developing lev...