Job Description
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Czech Speaking Customer Service Representative for a dynamic IT Company located in Greece. This position is ideal for individuals who are tech-savvy and eager to provide outstanding support to Czech-speaking clients in the fast-paced IT industry.
Responsibilities
- Deliver exceptional customer service to Czech-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with technical inquiries, product information, and troubleshooting technical issues.
- Guide clients through software installations, updates, and general usage of IT products.
- Handle customer feedback and complaints in a professional manner to ensure a positive experience.
- Collaborate with technical teams to resolve complex issues and enhance service delivery.
- Maintain up-to-date knowledge of company products and services ...