Job Description
Mercier Consultancy is seeking a dedicated Czech Speaking Customer Service Representative to join our Client's Property Management Company. In this important role, you will be the primary point of contact for our Czech-speaking clients, assisting them with inquiries related to property management services and tenant relations.
Your fluency in Czech will play a key role in delivering high-quality support, helping clients navigate property-related inquiries, maintenance requests, and lease agreements. You will contribute significantly to customer satisfaction and retention within our property management services.
Responsibilities
- Provide exceptional customer service in Czech via phone, email, and chat regarding property management inquiries
- Assist clients with questions about property listings, applications, and management services
- Effectively address tenant queries, maintenance issues, and request resolutions
- Document customer inte...