Job Description
Mercier Consultancy MD is pleased to offer an exciting opportunity for Czech-speaking professionals to work in Greece with fully paid relocation! This role is ideal for individuals fluent in Czech who are looking to start a rewarding career abroad in a vibrant and welcoming environment. You will be part of a dedicated team providing exceptional customer service and support to clients.
Key Responsibilities
- Provide excellent customer support and communication in Czech across various channels including phone, email, and live chat.
- Assist customers with inquiries, complaints, and requests related to products and services.
- Maintain detailed records of customer interactions and transactions in CRM systems.
- Collaborate with internal teams to resolve customer issues efficiently and improve service quality.
- Adapt to various tasks and support functions as required by the company’s operations.
- Stay updated on company products...