Job Description
Mercier Consultancy is excited to offer a position for a Czech-Speaking Travel Support Agent to work in Greece with a fully paid relocation package. This is a fantastic opportunity to join a dynamic team in a beautiful location while delivering exceptional support to Czech-speaking travelers.
As a Czech-Speaking Travel Support Agent, you will assist customers in navigating their travel bookings, resolving inquiries, and ensuring a seamless travel experience through Booking.com. Your dedication to customer satisfaction will play a key role in enhancing the overall traveler experience.
Responsibilities
- Provide outstanding travel support to Czech-speaking customers across multiple communication channels
- Assist with reservations, changes, cancellations, and general travel inquiries
- Resolve customer issues promptly and with professionalism
- Maintain accurate records of customer interactions and transactions
Requirements<...