Job Description
A fast-growing wellness brand is seeking a Head of Customer Experience & Training Coordinator to enhance customer service operations and lead a dynamic team. This role involves managing daily operations, improving response metrics, and driving customer retention strategies. Ideal candidates should have 3+ years of customer support experience, strong leadership abilities, and a data-driven approach to service excellence. This is a hybrid role based in Kennington, offering a competitive salary package and strong growth opportunities.
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