Job Description
Mercier Consultancy MD is seeking motivated Danish-Speaking Customer Experts to join our team servicing a leading automotive company in Greece. This position offers a fantastic opportunity to support Danish-speaking customers by providing exceptional assistance related to automotive products and services.
Key Responsibilities
- Provide timely and professional customer support to Danish-speaking clients via phone, email, and chat regarding automotive products, services, and inquiries.
- Assist customers with product details, service bookings, troubleshooting, and issue resolution.
- Maintain accurate documentation of customer interactions and updates in the CRM system.
- Collaborate closely with internal teams including sales and technical support to ensure customer satisfaction.
- Stay informed about latest automotive products, features, and company policies to provide precise information.
- Offer feedback to management for co...