Job Description
Patrique Mercier Recruitment FR is a leading recruitment agency dedicated to linking talented individuals with remarkable job opportunities across Greece. We are pleased to announce a fantastic opportunity for a Danish Speaking Customer Happiness Specialist. In this pivotal role, you will focus on ensuring that our Danish-speaking customers enjoy outstanding support and service, enhancing their overall satisfaction with our offerings.
Responsibilities
- Act as the main contact for Danish-speaking customers, providing assistance via phone, email, and live chat.
- Ensure a high level of customer satisfaction by responding to inquiries and resolving issues in a timely and effective manner.
- Document all customer interactions and feedback in our CRM system to maintain accurate records for analysis.
- Analyze customer feedback to identify trends and suggest improvements to the customer experience.
- Collaborate with other departments to ...