Job Description
Our client, one of the world’s leading online gambling brands, is looking for Danish-speaking Customer Service Advisors to join their dynamic team in Malta.
This role is ideal for someone who enjoys working in a fast-paced, international environment and is passionate about delivering outstanding customer experiences. You will be the main point of contact for customers worldwide, ensuring every interaction is handled professionally and efficiently.
Key Responsibilities
- Assist customers with betting, payments, and account-related queries
- Provide support via Live Chat, email, and phone
- Deliver a high-quality customer experience in every interaction
- Resolve issues efficiently while maintaining a positive and professional tone
- Work collaboratively within a team environment
- Adapt to a varied schedule aligned with the sporting calendar (including evenings, weekends, and public holidays)
This is a full-...