Job Description
Mercier Consultancy is thrilled to offer an exciting opportunity for a Danish Speaking Customer Service Representative for our Client's Online Education Platform, with the chance to work in beautiful Greece. In this pivotal role, you will provide exceptional support to our Danish-speaking customers, assisting them with inquiries related to our online education services and resources.
Your fluency in Danish will be essential as you guide clients through course selections, registration processes, and technical support, ensuring a smooth and enjoyable learning experience.
Responsibilities
- Provide outstanding customer service in Danish through phone, email, and chat regarding our online education offerings
- Assist customers with inquiries about courses, enrollment, and platform navigation
- Troubleshoot technical issues and provide guidance on using the online platform
- Document customer interactions and resolve issues efficiently in our ...