Job Description
We are hiring Danish/Norwegian/Swedish/Finnish-speaking candidates for Customer Service roles in Lisbon.
Location: Lisbon, Portugal
Work model: On-site
Start dates: 27/04/2026, 08/05/2026, 18/05/2026, or 29/05/2026
Your Role
- Provide outstanding support to users via phone, chat, email, and social media
- Assist customers with account setup, login issues, and subscription management
- Troubleshoot streaming, app, and technical problems
- Guide users on payment queries and service changes (pause, cancel, renewals)
- Maintain detailed and accurate customer records
- Report trends and customer feedback to help improve the service
Your Qualifications
- Speak Danish/Norwegian/Swedish/Finnish fluently (C2 level) and have a good command of English (B2 level) <...