Job Description
Mercier Consultancy is excited to announce an opening for a Danish Speaking Customer Support Representative in our Food Delivery Service Department, based in Greece! In this pivotal role, you will be the primary support for our Danish-speaking customers, providing exceptional service and assistance related to their food delivery inquiries. Your linguistic skills will be critical in ensuring a seamless and positive customer experience.
We are looking for energetic individuals who are passionate about food and customer service. If you thrive in a dynamic environment and enjoy helping others, this could be the perfect opportunity for you!
Responsibilities
- Respond to customer inquiries in Danish via phone, email, and chat
- Assist clients with questions regarding food delivery orders, service options, and promotions
- Accurately document customer interactions and resolutions in our CRM system
- Work collaboratively with our delivery and log...