Job Description
Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish-Speaking Netflix Customer Experts to join our team in Greece. This role involves delivering exceptional support to Danish-speaking Netflix customers while enjoying the benefits of paid relocation to Greece.
Key Responsibilities
- Provide outstanding customer service to Danish-speaking Netflix subscribers via phone, email, and chat.
- Assist customers with account management, troubleshooting streaming issues, and explaining Netflix features and offerings.
- Proactively resolve customer concerns to ensure a positive viewing experience.
- Maintain accurate records of customer interactions within the CRM system.
- Collaborate with internal teams to enhance service quality and customer satisfaction.
- Stay informed about Netflix product updates, policies, and industry trends.
Requirements
- Fluency in Danish (spoke...