Job Description
Are you a Danish speaker with a passion for IT and customer support? Join a leading multinational BPO technology company in the beautiful city of Malaga!
Why Join us?
- Work in an international and multicultural team
- Career growth opportunities with specialized training
- Competitive salary and benefits package
- Fully paid training on company procedures and technology
- Office located in the heart of Malaga
Responsibilities:
- Provide 1st-level IT support via phone, email, chat, and self-service portal
- Assist employees with system operations and troubleshooting
- Perform root cause analysis and resolve technical issues remotely
- Monitor and categorize IT tickets in the ITSM system
- Use internal knowledge databases fo...