Job Description
Patrique Mercier Recruitment FR is a reputable recruitment agency focused on matching skilled professionals with outstanding career opportunities. We are currently seeking a Danish Speaking Technical Support Advisor to join our enthusiastic customer service team. This role is designed for individuals with a strong technical background who are dedicated to providing exceptional support to Danish-speaking clients.
Responsibilities
- Offer excellent technical support to Danish-speaking customers via phone, email, and chat.
- Identify, troubleshoot, and resolve technical issues while ensuring high customer satisfaction.
- Guide customers in utilizing product features and best practices effectively.
- Maintain accurate documentation of customer interactions and resolutions in our CRM system.
- Collaborate with product and engineering teams to escalate and resolve complex technical issues.
- Conduct follow-ups with customers to ensu...