Job Description
About OK
OK is building the future of instant commerce by enabling fast, accurate, and reliable order fulfillment through technology-driven operations. The Dark Store Manager will be responsible for managing end-to-end warehouse and fulfillment operations while ensuring exceptional customer experience through operational excellence.
Key Responsibilities
Operations Management
- Manage daily dark store operations including receiving, put-away, picking, packing, and dispatch.
- Ensure timely order fulfillment and adherence to delivery SLAs.
- Monitor order flow and optimize operational efficiency.
- Drive process improvements to enhance productivity and reduce operational bottlenecks.
Inventory & Quality Control
- Maintain high inventory accuracy through cycle counts and audits.
- Ensure proper stock rotation (FIFO/FEFO) and inventory hygiene.
- Mi...