Job Description
Summary
The Datacenter FieldOps team is responsible for supporting all production network cabling in the Datacenter. This global team offers a unique career opportunity to work with the latest network technologies and talented engineers solving complex problems in the industry.
Job Duties and Responsibilities
Cabling & Termination
- Support and complete all scheduled data center Moves/Adds/Changes (MACs).
- Perform hardware installation MACs, including device labeling, power, and network cable connectivity.
- Complete hardware support work orders involving MACs, certification, troubleshooting, and break-fix.
- Manage assets, auditing, and daily work log/ticket tracking.
- Provide smart-hands assistance within specified SLA response times (on-call duties may apply).
- Maintain a safe and secure operating environment and report violations.
- Maintain detailed do...