Job Description
Role: Senior Technical Consultant (Data Engineer) - Client Success Location: Bangalore, Hybrid About the role We are looking for a highly motivated and technically strong Senior Technical Consultant – Client Success to join our team. In this role, you will support o9 customers post-implementation, ensuring seamless platform operations, strong customer outcomes, and high system reliability. You will play a critical role in managing automated batch processes, troubleshooting issues, and collaborating across Support, DevOps, Product, and Customer teams to deliver a stable and scalable solution environment. What you will do in this role: Ensure timely response, recovery, and resolution of batch automation disruptions while meeting customer SLAs Monitor and maintain smooth operations of o9’s cloud-based platform Work closely with DevOps and Support teams to troubleshoot and resolve system issues Validate, transform, and manage customer data using tools like SQL, SSIS, Excel, Apache NiFi, Ha...