Data & Reporting Analyst (BI Support / Data Operations)

Job Title: Data & Reporting Analyst (BI Support / Data Operations)
Location: Sunnyvale, CA

Experience Required
years

Role Overview
Deliver Cross-Platform Subject Matter Expertise
Operate a Tiered Support Model
Manage the Slack Support Workflow
Conduct Data Investigation & Reconciliation
Guide Users on Data Interpretation
Ensure Operational Continuity & Escalation

Mandatory Skills

Experience in Sales or Channel Performance reporting and related metrics and KPIs, ideally within a technology company

Demonstrated ability to support business-critical Business Intelligence platforms in an operational capacity

Experience querying data sources to investigate, validate, and explain data to business users

Experience working with BI platforms and tools such as Tableau, ThoughtSpot, Business Objects, or equivalent

Ability to manage concurrent support requests across ...