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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Key Responsibilities
- Demonstrate end-to-end knowledge of data center operational workflows, including dependencies across power and cooling infrastructure.
- Interpret and apply operational documentation such as SOPs, MOPs, EOPs, and escalation procedures.
- Define and configure fault alerts and alarm logic based on power chain and cooling chain topology.
- Configure and manage incident workflows and ticketing processes within DCIM platforms.
- Perform DCIM system configuration, including asset topology mapping, fault rules, workflows, and operational logic.
- Collaborate closely with DCIM vendors, Data Center Operations teams, and facility stakeholders to ensure workflows and rules engines accurately reflect on-site operational requirements.
Required Skills & Experience
- Strong understanding of data center operations, facilities management, and critical infrastructure environments.
- Experience wo...