Job Description
Debt Collections Specialist
Are you a confident communicator who thrives in a fast-paced, goal-driven environment with uncapped earning potential?
We're hiring Debt Collections Specialist who excel at building rapport, navigating tough conversations with professionalism, and helping customers find realistic paths towards financial resolution.
Position Overview
Our Debt Collections Specialist are responsible for managing overdue accounts and recovering outstanding debts. Their primary duties include contacting customers through phone, email, or mail to discuss unpaid bills, negotiate payment plans and maintain accurate records of all interactions all while ensuring compliance with relevant laws and regulations.
What You'll Do
- Make and receive calls to discuss past-due accounts with customers
- Provide clear, empathetic explanations of account status and available resolution options
- Negotiate payment arrange...