Job Description
Requirements:
- NSC + 2 years accounts experience
- Excellent verbal and written communication skills in English
- Confidence and persistence in a friendly manner
- Able to keep calm under pressure
- Computer literate i.e., can use email, Excel and Word efficiently.
- Strong bookkeeping/numeracy skills.
- Reconciling and managing account queries
- Ability to multitask, prioritize and manage time effectively.
- Accuracy in capturing of information and data, eye for detail
- Ability to resolve issues and address complaints
- Service orientated mindset
Responsibilities:
- Communication:
- Follow up on outstanding/new accounts/queries, telephonically and via email. Liaising with customers, drivers, sales reps, 3rd party couriers and internal sales team in an efficient yet fri...