Job Description
Our client, a leader in the Defence & Security sector, is seeking a Customer Support Officer on a contract basis. This role primarily involves providing project management and programme management office business analysis of material and configuration data. You will often interact with customers as a project lead, working closely with the Customer Support Manager on related contracts.
Key Responsibilities:
- Maintenance and sustainment of project operations
- Gaining actionable insights into project interface preferences and intentions
- Engaging with stakeholders to ensure performance in terms of cost, quality, and delivery schedule
- Managing tasks and schedules, ensuring performance monitoring and reporting
- Identifying and mitigating risks impacting project delivery
- Reporting progress and ensuring adherence to business processes
- Addressing safety and airworthiness issues as raised through customer support a...