Job Description
We are looking for a Delivery Agent/File Organizer to join our team!
As part of your job, you will be responsible for ensuring customer satisfaction by delivering vehicles in a professional manner and performing various support duties as requested by your supervisor:
• Monitor customer satisfaction levels;
• Process payments;
• Oversee the preparation of all sold vehicles for delivery, ensuring that selected options have been properly installed and that all features are fully functional (tinted windows, decals, floor mats, etc.);
• Ensure that items requiring installation are scheduled;
• Ensure that the vehicle is ready for delivery (cleanliness, owner’s manual, etc.);
• Coordinate the delivery; collect payment upon delivery, offer a tour of the dealership’s facilities, and introduce customers to the appropriate dealership staff, including the manager and technical advisor;
• Complete the delivery, explain all the car’s features to the customer, including the m...
As part of your job, you will be responsible for ensuring customer satisfaction by delivering vehicles in a professional manner and performing various support duties as requested by your supervisor:
• Monitor customer satisfaction levels;
• Process payments;
• Oversee the preparation of all sold vehicles for delivery, ensuring that selected options have been properly installed and that all features are fully functional (tinted windows, decals, floor mats, etc.);
• Ensure that items requiring installation are scheduled;
• Ensure that the vehicle is ready for delivery (cleanliness, owner’s manual, etc.);
• Coordinate the delivery; collect payment upon delivery, offer a tour of the dealership’s facilities, and introduce customers to the appropriate dealership staff, including the manager and technical advisor;
• Complete the delivery, explain all the car’s features to the customer, including the m...