💼 Full-Time Position

Delivery & Customer Success Manager

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Doccla
📍 london, england, United-Kingdom
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Location
london, United-Kingdom
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Posted
June 30, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We’re Doccla , redefining where and how healthcare is delivered. Our Virtual Ward and Remote Monitoring Solutions enable hospitals and health systems to care for patients at home, supporting early discharge, acute recovery, long‑term condition management and proactive care.

Why Join Us

This is your chance to join Doccla at a key stage in our growth. We’re building the category leader in Virtual Care and Remote Patient Monitoring, and you’ll be part of a mission‑driven team combining clinical, technical, commercial and operational expertise.

What You’ll Do as Delivery & Customer Success

  • Take full ownership of the client relationship, leading meetings and ensuring their needs and expectations are consistently met
  • Manage the end‑to‑end creation and implementation of pathways, coordinating efforts internally and externally for seamless execution
  • Prepare and present reports to clients—SLA reports, red alert r...