Job Description
Delivery & Operations Management Own and manage end-to-end delivery of projects/programs, ensuring adherence to scope, timelines, quality, and budgets Establish and monitor delivery governance, KPIs, SLAs, and performance metrics Drive operational efficiency through continuous process improvements Proactively manage delivery risks, issues, and escalations Technical Leadership Provide strong technical guidance and oversight across delivery teams Review and validate solution designs, architecture, and technical decisions Ensure use of appropriate technologies, tools, and best practices Collaborate closely with engineering, product, and QA teams for seamless delivery Team & People Management Lead, mentor, and manage cross-functional delivery and operations teams Oversee capacity planning, performance management, and skill development Build a high-performing, collaborative, and accountable team culture Stakeholder & Client Management Act as the primary escalation and communicat...