Job Description
Job Title : Delivery Manager
Employment Type: Full Time
Required Experience (Years)-5-8 Years
Shift Timings- 2:00 PM - 11:00 PM ((Flexible & extended support based on project needs)
The Delivery Manager is responsible for end-to-end client delivery outcomes, operational stability, and account growth within assigned accounts. This role operationalizes the 3M Strategy (Manage, Monitor, Mine) , ensures adherence to the Tiered Operating Model , and acts as the primary day-to-day delivery contact for clients. The Delivery Manager collaborates as a peer with global counterparts, drives client satisfaction, and proactively identifies risks and expansion opportunities.
Key Responsibilities
1. Delivery Execution (MANAGE)
- Own delivery commitments, includi...