Job Description
Role Purpose & Summary
The Manager of Deliveries & QA is responsible for overseeing global delivery operations and quality assurance functions across multiple regions within the media localization business. This role ensures operational efficiency, service quality, workflow consistency, and client satisfaction across subtitling, dubbing, and localization projects.
The position will lead global delivery and QA teams, establish operational standards, drive continuous improvement initiatives, and ensure alignment between regional operations, client requirements, and company objectives. The role also serves as a key escalation and decision-making point for operational and quality-related concerns.
Core Responsibilities
Operations & Workflow Management
- Lead and oversee global Delivery and QA operations across multiple regions and time zones.
- Ensure timely, high-qualit...