💼 Full-Time Position

Delivery Operations Team Lead

🏢
Convergys
📍 makati, metro manila, Philippines
📍
Location
makati, Philippines
📅
Posted
June 04, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A global technology services leader is seeking a Team Leader to supervise call center associates in Makati, Philippines. Responsibilities include coaching team members, ensuring service quality meets KPIs, and managing performance metrics. The ideal candidate should have a Bachelor's degree and 2-4 years of relevant experience. Strong communication and leadership skills are essential. This full-time role offers significant opportunity for career development and contributes to creating an impactful customer service experience.
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