Job Description
Job Description
- Reconciling of reports from GMS with cash and credit
- Scheduling of cashiers in their shifts
- Complete management of check out – floor operations which will include Cash tills and End control
- Ensuring smooth implementation of Customer service, within the department
- Training of cashiers along with their further development within the same field
- Addressing customer complaints to understand customers’ needs and expectations, and to propose solutions.
- Coach and train team members on existing and new concepts, technology and functionality to pave their way towards the successful achievement of the functional objectives of the team, thus playing a role in the enhancement of the technical skill set of an individual and improving the growth of an individual towards positive attitude.
- Monitor performance of all team members to identify the difference between expected level of productivity and actual productiv...