Job Description
What you will be working on
We are looking for a Design Leader to join our team and help drive the evolution of public services that matter. You'll bring strategic vision, design leadership, and organizational transformation skills to ensure we're solving the right problems and building high-performing design teams that deliver solutions with impact.
This role is ideal for someone who can drive impact through building new digital products and services, catalysing organizational change, and operating effectively at the intersection of technology, policy and operations.
What you'll do- Lead design strategy and execution across an agency portfolio, ensuring excellence and impact across multiple concurrent workstreams spanning service design, product design, and design research
- Drive discovery work to uncover root causes, user needs, and systemic barriers, bringing a rigorous approach to clearly frame problems before exploring possible solu...