Job Description
Job Description
- Possess specialist knowledge of operating systems, devices, applications and software.
- Provide technical support to teams within the organization, and to external clients when required.
- Manage ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.
- Maintain and updating technical documents and procedures.
- Manage coordination at a local and international level where required.
- Deliver regular and customized training to teams within the business.