Job Description
Job Description – Deputy Manager, Counseling Department Location: Chandigarh University, Mohali Campu s Role Overvi ew The Deputy Manager – Counseling will be responsible for leading and managing a team of counselors, ensuring effective student engagement, counseling operations, lead conversion, and achievement of admission targets. The role requires strong leadership, communication, and performance management skills to drive enrollment growth and enhance the prospective student experien ce. Key Responsibili tiesManage and mentor a team of admission counselors to achieve individual and team targ ets.Monitor daily counseling activities, lead follow-ups, and conversion metr ics.Ensure timely engagement with prospective students through calls, emails, and digital platfo rms.Drive admissions conversion by providing accurate program information and guida nce.Analyze team performance and implement strategies to improve productivity and conversion ra tes.Coordinate with admissions, marketing,...