💼 Full-Time Position

Deputy Vice President, Digital Experience & Innovation

🏢
Singapore Post
📍 singapore, singapore, Singapore
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Location
singapore, Singapore
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Posted
June 21, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Overview

Lead the creation of a seamless phy-gital customer experience platform. The mission is to build and scale the systems that power both customer-facing journeys and the underlying physical infrastructure.

Responsibilities

  • Digital Commerce and Experience Platforms – Lead the creation of a seamless phy-gital customer experience platform and work closely with product and business teams to operationalise and scale digital platforms that support customer journeys across SingPost.
  • Unified Customer Journeys – Translate business and product requirements into scalable, production-ready systems for onboarding, shipment creation, parcel tracking, and payments.
  • Event-Driven Logistics Platforms – Build systems that respond to real-time logistics events, enabling dynamic tracking, automated notifications, and operational workflows.
  • AI-Enabled Automation – Implement AI-driven workflows to improve customer support, operationa...