💼 Full-Time Position

Deskside Support Engineer

🏢
TECEZE
📍 são paulo, brazil, Brazil
📍
Location
são paulo, Brazil
📅
Posted
June 01, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description:

Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed

• Basics knowledge / understanding of assigning switch ports to specific VLANs

• Patch phone ports to switch as needed

• Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)

• Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teams

• Troubleshoot and replace network switch chassis blades when required

• Good to have understanding of any Data Center Infrastructure Management Application

• A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain

• Basic Knowledge of Monitoring tools such as Solarwinds, etc…

• Networking and Operating System basics

• Assist ...