💼 Full-Time Position

Deskside Support Engineer

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Tech Mahindra Limited
📍 singapore, singapore, Singapore
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Location
singapore, Singapore
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Posted
May 23, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job De ion: Deskside Support Engineer (L1) Role Overview

The Deskside Support Engineer provides hands on technical support to end users for hardware, operating systems, standard applications, and workplace technology. This role focuses on resolving end user issues at the desk or on site, ensuring minimal disruption to business operations and maintaining a high level of user satisfaction.

The engineer serves as the primary point of contact for on site IT support, troubleshooting incidents, fulfilling service requests, and coordinating with infrastructure or application teams when required.

Engagement Details
  • Duration: 3 months (Surge Capacity), starting April 1
  • Support Level: L1 Support
  • Working Hours: 8:00 AM to 5:00 PM (Singapore time)
  • Scope: Support for approximately 600 devices
Key Responsibilities End User Support
  • Provide on site and re...