Job Description
Job Description
Insight Global is looking for a Deskside Support Tech II for one of our clients in the logistics industry. This position is onsite 5 days a week in Perris, CA. The hourly pay rate is $25-30/hr determined by the hiring manager during the interview process.
Day to day:
• Troubleshoot and resolve Tier 2 and 3 escalated technical issues
• Maintain and manage workload through computerized ITSM ticketing and tracking system
• Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients, and mobile devices
• Use SCCM, Active Directory, and other diagnostic and remediation utilities to identify, diagnose and correct issues
• Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative a...
Insight Global is looking for a Deskside Support Tech II for one of our clients in the logistics industry. This position is onsite 5 days a week in Perris, CA. The hourly pay rate is $25-30/hr determined by the hiring manager during the interview process.
Day to day:
• Troubleshoot and resolve Tier 2 and 3 escalated technical issues
• Maintain and manage workload through computerized ITSM ticketing and tracking system
• Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients, and mobile devices
• Use SCCM, Active Directory, and other diagnostic and remediation utilities to identify, diagnose and correct issues
• Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative a...