Job Description
About the Role: We are seeking a talented and detail-oriented Desktop Engineer to join our IT team.
The ideal candidate will have strong technical expertise in Windows systems, hardware troubleshooting, networking fundamentals, and remote support tools.
This role involves ensuring system reliability, providing efficient support, and maintaining secure computing environments. Key Responsibilities: Install, configure, and maintain Windows operating systems and enterprise applications. Troubleshoot and repair hardware issues including desktops, laptops, and peripherals. Perform software installation, updates, patching, and configuration. Manage and monitor networking services (TCP/IP, DNS, DHCP). Provide remote technical support using tools such as TeamViewer, AnyDesk, and RDP. Implement and manage system imaging, backups, and restore procedures. Proactively monitor system performance and apply necessary updates to ensure av...