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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Key Responsibilities
- Perform dispatch/desktop support by attending user locations for issues that cannot be resolved remotely.
- Analyze and fix errors for end-user devices in scope (Laptops, Desktops, Printers, Docking stations, peripherals, and mobile phones).
- Replace or install hardware component/device according to instructions.
- Perform regular, scheduled maintenance on the IT infrastructure (health checks).
- Swap out non-functional end-user devices with replacements and perform basic data transfer from the old device to the new one to ensure continuity.
- Install and connect new hardware for users.
- Set up and connect new hardware for users, ensuring proper functionality.
- Install additional peripherals such as monitors or docking stations as needed.
- Dismantle and reassemble IT workstations during relocations (Move).
- Coordinate with remote teams for support escalations and keep...